- Start Date 10/07/2022
- Start Time 08:00
- End Date 10/08/2022
- End Time 18:00
- Location Douala, Cameroon
The Cameroon Customer Experience Summit is the largest gathering of customer experience executives, industry leaders and customer service professionals in Cameroon. This event which comes up during the international customer service week sets the stage for discussions on topical issues affecting the delivery of customer experience in Cameroon, looks at industry trends and technologies and sets the pace for future transformations in the industry.
This event brings together top customer experience executives from some of the biggest firms in the country as well as industry practitioners, CEOs and customer service professionals.
This is the single largest gathering of customer experience professionals and executives in Cameroon. A platform for learning, networking and gaining inspiration for Customer Experience transformation programs.
|Registration of Participants||07:45-08:30||Conference Room|
|Opening Address||08:45-09:00||Conference Room|
|Panel 1 : Listening to the voice of the customer.||09:05-10:45||Auditorium|
|Panel 2 : Service with respect / Public Sector Customer Experience||10:50-13:00||Conference Hall|
|Cameroon Customer Experience Index Presentation||13:05-13:25||Conference Hall|
|Networking Launch||13:30-14:50||Conference Hall|
|Guest Speaker||15:05-15:20||Conference Hall|
|Panel 3 : Elevating service through the adaption of new technologies / Walking through the customer journey||15:25-17:15||Conference Hall|
|Panel 4: CX Best Practices and Strategy||17:30-18:30||Conference Hall|