Cameroon Customer Experience Events

Travel, Transport & Logistics
Customer Experience Forum

Cameroon

11.10.2024 – Douala, Cameroon

About the Forum

The Transport & Logistics Customer Experience Forum is Cameroon’s Pioneer platform for stakeholders of the Transport & Logistics sector to come together, network, learn industry trends, and inspire themselves on customer experience best practices and trends of the Transport & Logistics sector.

For all  inquiries please contact us:

Tel: +237 651 781 862 / +237 233 471 573
Email: events@cx-touchpoints.com

Keynote Presentations

Keynote presentations and Panel discussions by people leading CX in Cameroon's biggest Transport & Logistics institutions.

cameroon CX Research

The presentation of results of the Cameroon Customer Experience Index, with a focus on the results obtained from the Transport & Logistics sector.

High Value Training

High-value training on the most relevant CX skills needed to build a culture of customer experience excellence within Transport & Logistics institutions.

Speaker Panel

Our speakers are Directors, heads of Customer Experience, and CX & technology, Experts. These are people with vast experience leading CX Transformation programs or providing solutions that transform the delivery of customer experience in the Transport & Logistics sector. 

Wasihun Asres Tiruneh

Area Manager - Cameroon & Central African Republic- ETHIOPIAN AIRLINES
Wasihun Asres

Wasihun Asres Tiruneh

Area Manager - Cameroon & Central African Republic- ETHIOPIAN AIRLINES

Paul NETONGO

General Manager - UNITED EXPRESS TRANSPORTATION CO. KIT GROUP
Paul NETONGO

Paul NETONGO

General Manager - UNITED EXPRESS TRANSPORTATION CO. KIT GROUP

Oussoumanou Sehou

CEO- INSTANT SERVICES S.A.
Oussoumanou Sehou

Oussoumanou Sehou

CEO- INSTANT SERVICES S.A.

MOHAMADOU ZAHARADINI

DGA EASYRIDE

Mefire Therese

Senior Consultant in Transit/Logistics

Mefire Therese

Senior Consultant in Transit/Logistics

Leopoldine LIKAK-BOSSECK

National President of Women in logistics Africa WILA CAMEROUN
Leopoldine LIKAK-BOSSECK

Leopoldine LIKAK-BOSSECK

National President of Women in logistics Africa WILA CAMEROUN

Hilaire TINEN

CEO & Founder BESAFE SA

Hilaire TINEN

CEO & Founder BESAFE SA

Habib Mohammed Iya

Head of Representation in Douala - Port Autonome de Kribi (PAK)
Habib Mohammed Iya

Habib Mohammed Iya

Head of Representation in Douala - Port Autonome de Kribi (PAK)

Dr. Fotabe Elmine

Customer Experience Resource - CX Touchpoints Group
Dr. Fotabe Elmine

Dr. Fotabe Elmine

Customer Experience Resource - CX Touchpoints Group

Target Organisations

Themes

  • Leveraging Technology to improve customer experiences in the sector.
  • Designing, deploying, and measuring customer experience programs in travel, transport & logistics services.
  • Understanding and Mapping high level Customer Journeys in the sector.
  • The Cameroon Customer Experience Index – Travel, Transport & Logistics services
  • CX Best Practices & Case Studies.

Agenda

Pricing Plans

Participation Packages

Invitation Only

Individual Pass

FREEInvitation Only (To attend apply for an invitation)

  • Access to the forum disucssions sessions.
  • Access to coffee breaks
  • Free Forum materials and certificate of participation
Corporate Ticket

company Pass

XAF990,000

  • 10 People representing a company.
  • Access to complete 2 days CX Summit + launch & coffee breaks
  • Company listed on event platforms.
2021 Cameroon Customer Experience Summit
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ABOUT

Cameroon Customer Experience Events

These are customer Service / Experience forums, conferences, meetups, fairs, and awards organized by CX Touchpoints Group in Cameroon & Africa at large. These events bring together Cameroon's leading customer experience experts and industry practitioners, who share ideas, network, learn and develop strategies for transforming the customer experience in the country.

Partners & Sponsors

Gold Sponsor

Gold Sponsor

Partner

Organiser