


The customer Service Week
Customer Service Week (CS Week) is an international event celebrated annually during the first full week in October when customer-oriented organizations and institutions around the world recognize the importance of customer service excellence to their organizations. The 2022 Customer Service Week in Cameroon will run from the 3-7th of October 2022.
During this week
A full week packed with diverse events.

Pre-event Workshops


Panel Discussions


Networking Sessions


Demo
Sessions


Keynote Presentations



Program

- 03/10/2022 DAY 1
Masterclass
Understanding Customer needs. Customer Journey Mapping. Managing Difficult Customers.
- 04/10/2022 Day 2
Masterclass
Leading CX transformation in an organization. Leveraging on Employee experience for CX transformation. Choosing the right tools for your CX
- 05/10/2022 Day 3
Focus Group Discussions - CX Directors
Perspectives on the Cameroon Customer Experience Index. Key CX Transformation Challenges. Key Cx Competencies needed by the Cameroon CX Industry.
- 07/10/2022 Day 5&6
2022 Cameroon CX Summit
The Cameroon Customer Experience Summit is the largest gathering of customer experience executives, industry leaders and customer service professionals in
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